Wednesday, August 13, 2008
Be Patient - One of keys in good customer service
The attitude of a call center representative or call center agent are some what important when working in a call center company. Patient is very important, one of the keys to good customer service. To attract visitors to comeback with your business. And to get the trust of customer . We know that we have different attitude of customers. You cannot please everybody so you have to be patient. A good customer service should have the patient with all different kinds of customers. She or he should undergone customer service training to learn the needs of a client not only in business matter but on how to interact with different customer properly. A customer service supervisor or call center representative should be aware of the different kind of attitude of customer, to improvise customer service training is much better.
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